“Make expense reporting easy and convenient while shortening reimbursement times.”
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- Who: Samaritan’s Purse International Relief
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What: Expense reporting iOS App
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Why: People hated filling out paper expense reports and processing them took too long
- Outcome: Learned how people thought about expense reporting and developed an app that was intuitive and convenient to use
#Product_Design, #IA, #UI/UX, #User_Research, #Visual_Design, #Branding, #Usability_Testing, #Journey_Mapping, #User_Flows, #Wireframing, #Adobe, #Sketch, #HTML/CSS, #Frontend_Development, #Git, #Agile

- Who: Savvas Learning Company
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What: Complete overhaul of the primary site IA and UI/UX
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Why: Little was understood about key user behaviors and eliminating obstacles to purchasing
- Outcome: Uncovered high value user types and built conversion functionality and flows specific to each
#Product_Design, #IA, #UI/UX, #User_Research, #Accessibility, #Usability_Testing, #Journey_Mapping, #User_Flows, #Wireframing, #Prototyping, #Adobe, #Figma, #Microsoft, #Atlassian, #Agile

“Give first responders streamlined updates so they can make the best public safety decisions.”
◽Write up coming soon
- Who: ID Networks
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What: Mobile dispatch companion app
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Why: Provide real time updates between emergency dispatchers and first responders
- Outcome: A tool that presents critical information with minimal interaction cost
#Product_Design, #IA, #UI/UX, #User_Research, #Visual_Design, #Accessibility, #Usability_Testing, #Journey_Mapping, #User_Flows, #Wireframing, #Prototyping, #Adobe, #Figma, #Angular, #Material, #Ionic, #Android, #iOS

“Let agents configure, view, and assign claims to adjusters in a single tool.”
◽Write up coming soon
- Who: Eberl Claims Service
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What: Claims assignment map
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Why: Assigning claims was unintuitive and required the use of multiple systems
- Outcome: A new map interface combimed data and functionality from various systems into a single, easy to use tool
#Product_Design, #IA, #UI/UX, #User_Research, #Accessibility, #Usability_Testing, #Journey_Mapping, #User_Flows, #Wireframing, #Figma, #Microsoft, #Frontend_Development, #Angular, #Material, #Ionic, #Agile, #iOS
